Hyster enjoys a terrific relationship with the majority of its clients due its focus on producing complete client satisfaction through its world class manufacturing. Our goal is to foresee the requirements of all our clients along with address them with forklifts which deliver the performance, the dependability and the value that they truly require.
Hyster completely believes in starting with the customer. The company performs yearly focus groups and provides on-going voice of customer research that is conducted both on-line as well as in the field. We have over 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best machine practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machinery are subjected to environmental, virtual and physical tests, in order to guarantee the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality Each Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate quality from the start. The MES is responsible for managing production flow. The MES coordinates line activities such as part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits really hold all workers responsible for constant quality, along with the 5s workplace organization in place to help us accomplish it.
Hyster offers a range of excellent features as standard with our products. By remaining dedicated to our focus on both safety and quality, and by being innovative from beginning to end, we offer several of the best material handling machines on the market. These are just some of the reasons why Hyster has become a leader in the industry.